Plesk
Follow our helpful guides and other resources for your Plesk related questions.
Plesk Onyx Editions Overview.
Overview Plesk Onyx is now shipped in three editions optimized to specific needs. Plesk Onyx Licenses can be upgraded as required. Platforms Each Plesk Onyx license is available in one of two platform types: VPS – fits any virtualization platform: Parallels Cloud Server (Virtual Private Server...
Conetix Control Panel: Upgrade/Downgrade Hosting Options
Overview This article will detail the process of upgrading and downgrading your products and subscriptions from within the Conetix Control Panel. For shared hosting, this allows features such as additional hard drive space to be purchased and instantly added...
Excluding log files from Plesk backups
Overview When Backing up your website in Plesk, it can out put an error with something along the lines of “Not all the data was backup up into File”. If you do receive this error it may be...
How to add an Email Alias
Overview Note: This is for our older billing system and older Plesk versions. For the current version of this procedure, please go here: https://www.conetix.com.au/support/article/plesk-onyx-how-add-email-alias This support article demonstrated how to add an email alias to an existing email account. This...
How to Allow or Block Senders in Spam Assassin
Overview In Plesk, you have the ability to configure the spam filter for your email addresses via Spam Assassin. Spam Assassin allows you to block or allow emails from a specified email address or domain. It also allows...
Plesk CPU and Memory Monitoring
Overview Released in January 2022, the latest Plesk 18.0.41 has made their Cgroups Manager available to all Plesk users at no additional cost. One of the main benefits of the module is to limit websites using too many...
Plesk .NET Toolkit
Overview Plesk provides a basic toolkit to help manage your .NET Core (know simply known as .NET for versions 6 and above) application. This toolkit allows for basic .NET changes to be easily made, rather than hand editing...
How to Customise the Plesk Login Page Domain
Overview Customers with a Plesk VPS are able to set a custom login URL for their Plesk server instead of their servers hostname. This can be handy for partners or resellers that would like customers to visit a...
How to Create a New Client and Subscription in Plesk Onyx
Overview The following support article demonstrates how to create a new client and a hosting subscription in Plesk. While you can create a client and then later add a subscription, this method demonstrates how to perform both tasks...
Conetix Control Panel: Add files to Plesk
Overview This article describes how to add files to your hosting environment via the Plesk Control panel. Uploading via Plesk is a quick and easy way to add, modify or delete a file without to use FTP. Instructions Login...
Plesk Onyx End of Life
Overview From April 2021, Plesk Onyx comes to its end of life and will no longer be available for new purchases and will stop receiving further development and technical support requests. Until then, we’ll provide an extended support...
Moving Email to Conetix via Mail Importer
Overview This article will guide you through importing email from an external IMAP server onto your subscription with Conetix.This article is suitable for VPS and shared hosting customers and assumes the source inbox is not pointed to Conetix...
WordPress Toolkit reports: Unath Blind SSRF vulnerability in WordPress 6.1.1
Overview You may receive an email or error message within the Plesk WordPress Toolkit that your site has a vulnerability, even if it’s all up-to-date. The email looks like: This specific vulnerability is a very low risk WordPress...
Plesk Onyx – Scheduling a Backup
Overview This article will provide an overview of the process to setup a scheduled backup of your website. A scheduled backup will provide you with a historical copy of your site for future reference. This is a great way to...
How to Download a Plesk Backup
Learn how to download your Plesk backups here!
How can I purchase a Plesk Onyx License Key?
Overview How can I purchase a Plesk Onyx license key for my own server? Platform Each license is available in one of two platform types: VPS – fits any virtualization platform: Virtuozzo (formally Parallels Cloud Server) both VPS and Containers , VMware, Xen, Hyper-V, Parallels Server Bare Metal...
Plesk Onyx – How to remove a Email Alias
Overview This support article demonstrates how to remove an existing email alias which is no longer required, or change from Email Alias to its own Email Account/Mailbox. After the email alias has been removed, emails will bounce to...
How to Enable Automatic Plesk Updates
Overview Plesk includes an automatic update feature to keep your server up to date with the latest version. This option is enabled by default and as such we recommend using this guide to re-enable automatic updates. Instructions Log...
How to Add a Domain to your Current Hosting Plan
Adding a new domain to Plesk is easy. Click here to find out how!
How to add a SUB DOMAIN in Plesk 12
Overview It is not always necessary to register a new domain name. Instead of registering a new domain name, you can always create a SUB DOMAIN using a domain you already own. A SUB DOMAIN is a second website, with...
Migrating Websites to Conetix using Plesk Site Importer
Overview This article serves to guide affiliate customers through migrating websites or customer websites to their VPS with Conetix via the Plesk Site Importer. Instructions If you’re unsure about any of the above steps please contact our friendly...
Plesk Onyx: Updating Health Monitoring After a Hardware Change
Overview When adding additional resource to your Virtual Private Server (VPS) such as additional hard drive space, your Plesk Health Monitor does not show this change in resources immediately. To show additional resource allocation, you need to detect hardware changes...
How to Restore Individual Files or Folders from Plesk Backup
Restoring individual files from Plesk backup is a quick way to undo mistakes.
Password Protect a Directory in Plesk
Learn how to password protect areas of your website.
Plesk: WordPress 30 Second Installation
Overview Think it’s impossible to install WordPress in under 30 seconds? Think again! This article will show you how easy it is to take advantage of the one click installation features of the latest Plesk 11.5. Instructions Login...
Plesk Onyx – How to add an Email Alias
Overview This support article demonstrated how to add an email alias to an existing email account. This can be used when you want to be able to use generic email accounts but have the email delivered to an...
Maintaining staging and development sites
Overview A common occurrence when when working on large sites is to spin up a copy of the site as a staging or development copy of the live website to make changes to. While this is a great...
How to switch off WordPress auto-updates in Parallels Plesk 12
Overview The following support article demonstrates how to turn off Automatic Updates for WordPress within Plesk. By turning off Automatic Updates, security and functionality updates for WordPress will need to be applied manually. Instructions NOTE: WordPress updates will...
Plesk 12 Editions Overview.
Overview Plesk 12 is shipped in four editions optimised to specific needs. Platforms Each license is available in one of two platform types: VPS – fits any virtualization platform: Parallels Cloud Server (Virtual Private Server (VPS) Containers and VMs), VMware, Xen, Hyper-V, Parallels Server Bare Metal etc....
How to Install a Paid SSL Certificate
This article will step you through installing the Private Key, Certificate, Intermediate and root parts of the certificate.
Plesk License Key is Invalid
Overview If you’ve attempted to login to your Plesk based Virtual Private Server, and see the following error: The error does not mean the license key is invalid but simply that the server has run very low on...
Buddy.works code deployment with Plesk
Overview Buddy.works is a comprehensive Continuous Integration / Continuous Deployment (CI/CD) platform which allows you to automate workflows to get your code into production sooner and in a more reliable fashion. While Plesk has basic Git integration, Buddy.works...
WP Toolkit – Create Backup
Overview This support article describes how to create a backup of your WordPress site using WP Toolkit, usually performed before applying available WordPress Core, Theme and or Plugin updates. Instructions
Plesk – .NET Core Enable logging
Overview This support article will describe how to enable .NET Core logging in Plesk for more detailed errors. Instructions
Parallels Web Presence Builder
Update 22/08/2024 Parallels Web Presence Builder is no longer available. See Sitejet Website Builder for some amazing new features. Overview Parallels Web Presence Builder is Parallels own sitebuilder that is integrated with Plesk 12, that is simple to use...
Plesk Obsidian – How to Reissue your FREE Let’s Encrypt SSL Certificate
Overview This support article describes how to reissue and enable a Lets Encrypt SSL (HTTPS) for your Website. Let’s Encrypt is a free, automated Certificate Authority (CA) which allows the rapid installation of SSL certificates. The latest Plesk...
Roundcube stops working for Plesk 12.0.18 MU#54
Overview The Plesk 12 micro-update #54 updates Roundcube to the latest 1.1.2 release. This requires a minimum of PHP 5.3.7 in order to function, whereas the default for CentOS 6 is fixed on the 5.3.3 release. If this is the...
How to Set Resource Limits for a Plesk Service Plan
Overview If you have your own Plesk server, you can use service plans to limit resources. This allows you to set different plans for your customers as well as offering upgrade paths. This article will step you through...
Plesk Onyx – Website Files Disk Space Usage
Overview This article shows you how to determine what files and directories are using space within your hosting subscription. This can be a great place to start if you’ve received a notification in regards to excess usage (eg, Resource...
MySQL Backups via Plesk (phpMyAdmin)
Overview This article will guide you through taking a backup of your MySQL database via Plesk, using the inbuilt phpMyAdmin utility. This highly recommended to do before running any website upgrades (eg Joomla or WordPress) or when Instructions...
How to add a new FTP account in Plesk
Overview The following support article demonstrates how to create a new FTP account in a subscription within Plesk. Instructions Log into Plesk either via the Conetix Control Panel, or via your VPS login page. If you access Plesk...
How to install Plesk12 on a Linux based server
Overview This guide steps you through the process of using the autoinstaller to install and configure Parallels Plesk 12. Before you Start There are a few quick items to check before proceeding with your installation. By ensuring that you follow...
Plesk Obsidian – Mailbox Disk Space Usage
Overview This support article describes how to view Disk Space usage per email account (mailbox) for your Plesk hosting. Instructions Log into your Conetix or Plesk Control Panel. From the left hand menu, click on Mail: On the right hand...
Plesk Onyx: How to install Plesk Repair Kit Extension
Overview Plesk have developed an extension to aid in the management of your Plesk based Virtual Private Server (VPS). While many of the features are available in the Command Line Interface (CLI) version, this extension allows you to...
Setup an Email Autoresponder in Plesk Obsidian
Overview This article will guide you through the setup of Automatic Replies through Plesk. Automatic Replies can be used for things such as: Out-of-office responses while staff are on holidays Instant reply with marketing material or support documents...
WordPress Toolkit – Configuring Maintenance Mode
Overview The Maintenance mode in the WordPress Toolkit hides the content of the website from view and will also block logins to the WordPress back-end when activated. Maintenance Mode is also used when you are updating your WordPress...
Let’s Encrypt fails to issue or renew on Plesk Windows
Overview If your free Let’s Encrypt certificate is failing with a 400 or 403 error, it may be due to one of two ASP.NET based configuration conflicts. While Plesk sorts some of these automatically, because the web.config can...
How to delete a WordPress theme in Parallels Plesk 12
Overview The following support article demonstrates how to delete an existing theme in WordPress via Parallels Plesk. WordPress comes with a number of pre-installed default themes. If they are not being utilised by the site, it is recommended...
How to Install New WordPress Plugins in Parallels Plesk 12
Overview The following support article demonstrates how to installed new plugin WordPress via Parallels Plesk 12. This article uses the plugin “Contact Form 7 Integrations” as an example, however you should only install plugins that you require and are...
Plesk Onyx: Diagnosing high resource usage via the Repair Kit Extension
Overview The Plesk Repair Kit extension can be used to not only repair configuration issues but to diagnose issues with high CPU and memory. Common scenarios for high CPU and bandwidth can include unexpected traffic peaks (eg featured...