Overview

Clients using Acronis Cloud can follow this article to restore files to their Virtual Servers.

Instructions

  1. Login to the Acronis Portal
  2. Click Devices:
  3. Find your virtual machine and click Recover:
  4. In the slide out window, select “Recover…” under the date you’d like to restore to:
  5. To recover individual files and folders, click “Files/folders” from the dropdown menu:
  6. In the new Window, use the web portal file navigation to find the folder or files you need to restore:
  7. Select the tick box next to the file(s) or folder(s) you’d like to restore:
  8. To restore the file, click “Recover”. To download the file, click “Download”.
  9. Once the download or recovery action is complete, your file will either download or be recovered to the server.

Warning

When restoring files/folders, they will overwrite any existing files/folders present on the server.

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