Overview

This article will guide you through the setup of Automatic Replies through Microsoft 365. Automatic Replies can be used for things such as:

  • Out-of-office responses while staff are on holidays
  • Instant reply with marketing material or support documents
  • Confirmation that the email has been received

For example, you could have an auto-reply confirming that a customer’s order has been received or an out-of-office response while you’re on Christmas holidays.

Instructions

  1. Open a Web Browser and navigate to outlook.office.com and Sign In.
  2. Select the Settings Cog in the top right as shown below:
  3. In the pane on the bottom right, select View all Outlook settings:
  4. After the Settings Window is open, select Mail on the left-hand side, then select Automatic replies:
  5. Enable automatic replies and if needed enter a duration you wish the auto-responder to remain for:
  6. Enter your message, then select Save:
    In order to send emails outside your organisation you will need to enable Send replies outside your organization

You have successfully set up an automatic reply through Microsoft 365.

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